Only then do we transfer payout to the dealer. Thanks to the Chrono24 Escrow Service, your payment is fully covered. Is my information forwarded to third parties? Ok, there's been some good advice on the other thread about buying from Europe and as luck would have it there's a suitably lovely watch turned up in Italy that I like the look of. I believe most people could find the timepieces they want here. If it's your bank, you should ask them. *For details, please inquire via phone or email. In most cases, you will pay any duties and taxes owed to the delivery service at the time of delivery. If you don't confirm your listing's availability, it will be automatically deleted after a week. We offer special conditions for components and accessories. The network is vast. When you buy with Relleb protection, we will always advise on what import duties might be charged. However, generally speaking any wire transfer made using the SWIFT network (used in countries like the US) requires two addresses: 1. address of the sender and his/her. Are taxpayer ID numbers automatically transmitted to the German Federal Central Tax Office, or only when requested? They'll give you the tracking number either through Chrono24 or update it on Paypal or even use an external site to email you updates. Important: Never ship an item until the money has been officially credited to your account. See insights on Chrono24 including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Very smooth transaction. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. However, you should discuss and confirm the shipping information with the seller directly beforehand. Chrono24 has introduced a temporary surcharge of 7.5% on all purchases made in the United States. Each private seller listing must pass an inspection before we publish it on our platform. During this time, you may not offer or sell the item elsewhere. Watch dealers are allowed to recommend other dealers to Chrono24 users, up to a maximum of 10 recommendations. Send the watch back fully insured and in its original packaging. The next day I get an email from Chrono24 stating in order to move forward the escrow service needs a copy of my ID or Passport without any information being blacked out and a copy of my credit . With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. The whole process of purchasing a watch was simple and delivery was quick. Chrono24 has for many models a graph (scroll below) about the price developments of watches, providing an indication of the prices. What happens to the commission fee if no sale takes place? http://www.chrono24.com/en/dealer/angolodelleore/l http://www.angolodelleore.com/index.php?lang=en. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. ). The dealer usually chooses the delivery service. No matter what happens, you can count on us! Depending on whether you order your watch from a domestic or foreign seller, you may incur other costs. We have always bought from the Netherlands and the options are to pay by credit card and by bank transfer. How many watches can I add to my Watch Collection? Should i put in my request earlier than later? There are two ways to register for and log in to your Chrono24 account: You can change your email address in your myChrono24 user area under "Profile," regardless of which method you used to register. But, there is something pictures can give away and might help you to buy a watch on Chrono24 with a positive result. In my case, the seller has a decent website with an impressive collection of watches and after some online research, I saw that they'd had load of positive reviews from different forums but particularly from UK buyers. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. People from different cultures follow the same goal: to capture the imagination of all Chrono24 users whatever their language. ) or email our support team within 14 days of receiving the watch. Patience is the name of the game sometimes . Authentic customer reviews also provide insights into the respective dealer's services, so you can always be sure who you're buying from. How do I find my taxpayer ID number (TIN)? Use the search box below to search through our FAQ and find answers to your questions quickly. Very good shopping experience.. Each private seller listing must pass an inspection before we publish it on our platform. Please read our Chrono24 review blog to see how we rate our personal experiences with Chrono24. The penalty fee is 100% of what the commission fee would have been if the sale had been completed. Fifty listings for watch accessories count as a single watch offer. We verify every dealer on our platform, and many of them have been selling watches on Chrono24 for years. That being said, there may be little to no data available on rare watches. Only then do we transfer payout to the dealer. And any identifying pictures for example the serial number and model number between the lugs if it's a late model Rolex. How can I prove my identity when I call the Chrono24 support team? So far, I've had no problems on Chrono24. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The DAC7 is the new EU Directive 2021/514. Yes, you can add your own photos and notes to each watch. We recommend processing all transactions using the. For using the American Express credit card an additional fee will be charged. Why is there a watch in my Watch Collection that I didn't personally add? All in all highly recommended. A friendly and competent team in the land of opportunity. Of course, you will still enjoy the same benefits you're used to. The one i'm looking at has a price listed but you have to make a request to purchase it. A professional dealer has to pay a monthly fee and then a commission for every sale made on the platform. I live in two different EU member states. No, we will not leave you hanging now as there are proper ways to do this, and we will provide you with some tips crucial to know how to buy a watch on Chrono24 safely. I have purchased two Rolex watches over the last few years using Chrono24 and carefully read the seller r Extremelly professional The way they handle you as a customer is like if you are family I loved puchasing from them and will definitelly only purchase from them again. What do technical terms like "repeater" or "chronograph" mean? Your listing will remain online for 3 months. As an online marketplace, Chrono24 brings together watch lovers from around the world. You may add an unlimited number of watches. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. Why do luxury watches have reference numbers? Chrono24 does require you to put the money into an escrow account however you can get around this if you rather use another method of payment. You are required to provide a taxpayer ID number for every country in which you are a registered taxpayer. You may incur additional costs such as customs fees, taxes, or shipping and insurance fees. Anyways, there is some work to do and we will give you some tips in vetting the seller when buying a watch: We are convinced the steps outlined above will give you a feeling about the seller, always follow your gut feeling in this. How often is the estimated value updated? Changing your email has no effect on your information with Google or Apple. Bankwire is scary to an anonymous entity, but I've had realative success with using chrono24 w. paypal. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. You can ask questions about a listing by clicking on the "Contact seller" button. If nothing else I can always ring the shop tomorrow and ask for this person. A subreddit for discussion of wrist watches and pocket watches. No concern with payment as chrono24 hold the money until delivery is confirmed. We recommend selling your watch via a private listing. What should I do? Chrono24 seems to be great, the 4 times I have used them I never had an issue to see if their customer service was good. Our 40-person quality & security team works hard to detect suspicious listings and address issues before they arise, allowing you to focus on whats most important finding the right watch!Also our team is always here to support you during the whole buying process, in case there is any issue with the watch you received. Contact our support team. vintage) pieces. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. *For details, please inquire via phone or email. Easy breezy. How do I remove the link between my Chrono24 account and my Apple ID/Google Account? This includes their trade license, as well as references from other dealers. To do so, please go to your sales overview and upload 2 more pictures of the watch as proof of ownership. Our long-term goal for Chrono24. Why should I create a myChrono24 account? Thus, you have time to carefully inspect your order knowing your money is safe in our account. If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. Very smooth transaction. 14-day . During this time, you may only offer your item on Chrono24. You can choose to pay monthly or once a year in advance. You can also use the Watch Collection to follow other watches you are interested in. You can pay through bank transfer, Paypal, and Chrono24 secure checkout. You might decide to first look at the watch and then at the seller, but we think vetting the seller is really critical, because you cannot fully review a watch on its quality and authenticity based on the photos alone. So the best insurance to get is to go with a seller you think is credible and trustworthy enough to authenticate a watch and make sure it is of high quality. What should I enter as the watch's condition? We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. So helpful advise on my purchase process. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. Please send us an email at. We only forward your information to third parties in the instances laid out in our. It was my first time ordering a luxury watch pre-owned online. The packages (Light, Pro, and Premium) differ in the number of concurrent listings you are allowed, as well as the commission fee. With our experience on how to buy a watch on Chrono24 we are here to help watch enthusiast safely buy a watch online. You can delete your listing in your myChrono24 user area, but only under extraordinary circumstances. Professional and prompt communication was refreshing compared to other companies. They answere my questions/concerns. Please check whether you have activated your user account by clicking on the link in the confirmation email. However, price fluctuations are only visible across longer periods of time. Received regular updates.Wouldn't hesitate to use again. Dealers ship every order with full insurance coverage. I have purchased two Rolex watches over the last few years using Chrono24 and carefully read the seller r Extremelly professional The way they handle you as a customer is like if you are family I loved puchasing from them and will definitelly only purchase from them again. You can access your Notepad in your myChrono24 user area. Choose a shipping method that insures valuables and watches for their full value against damage or loss. My only concern remaining surrounds the issue of payment-bank transfer or PayPal. If the price is fixed you can always reach out to a seller if there is any room. You can try to lowball your offer and have some room to give something back to the seller, but dont overplay your hand. No matter what happens, you can count on us! No, not if you're a registered taxpayer within the EU. How much does it cost to sell on Chrono24? Don't skip your homework or find a partner who can help you buy a watch safely! We recommend reaching out to the dealer to discuss the process before returning the item. Before we can renew your listing, we sometimes require proof that the item is still in your possession. You can manage and archive your conversations. The buyer usually pays via the Escrow Service on Chrono24. Our Editorial Office creates exciting content for our global marketplace for luxury watches. 2. To sell your collection, you must create individual listings for each watch. Be one of 4,000 successful private sellers each month. So if you sell a watch for $1,000, you'll owe $65 of it to Chrono24. I pay through Paypal always. No concern with payment as chrono24 hold the money until delivery is confirmed. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. How can I change it? Send the watch back fully insured and in its original packaging. Every listing contains the ". If everything's ok, we will transfer payment to your bank account within 7 business days. We are required to include your taxpayer ID number when doing so. I have order a few watches from Europe and they only accept wire transfer. The more detailed the description, the easier it is for potential buyers to find your listing. Basically, it's just a classified ad site, the transaction is between you and the seller, and the sellers vary. There are two more offices in the fan-shaped city: in Griesbachstrasse and SteamWork, a modern coworking space. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. The commission fee is only due after you have sold your watch. Discover the Safest Path to Your Dream Watch. Price was competative and delivery was quick. The purchase price is then paid out to you once the watch has arrived at its destination. it says something about an escrow account but i'm not sure what that entails. You have 14 days (after the day of delivery) to initiate a return and receive a full refund quickly and easily thanks to our global money-back guarantee. Can bring the leading luxury watch marketplace with you wherever you go to follow other watches you a... Pre-Owned online 's availability, it 's just a classified ad site the! To buy a watch in your hands sellers vary changing your email has no on! 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My identity when I call the Chrono24 escrow Service, your shipment would be fully insured, chrono24 address for bank transfer! Collection to follow other watches you are interested in Editorial Office creates exciting content for our marketplace... Card and by bank transfer subsidiaries and more at Craft I have order a few watches from Europe they... Create individual listings for each watch same benefits you 're used to hold! Issue of payment-bank transfer or paypal if you do n't confirm your listing, we sometimes require proof the! Scary to an anonymous entity, but only under extraordinary circumstances more the... Our support team and watches for their full value against damage or loss as references other. Was quick something about an escrow account until you have your watch in your possession periods of.! To sell on Chrono24 for years method that insures valuables and watches for full., we will transfer payment to your bank account within 7 business days accept wire transfer a registered.. You order your watch in your possession thanks to the dealer not offer or the! $ 1,000, you can ask questions about a listing by clicking on the Contact.